Policies

Studio Guidelines and Policies - Updated 9/17/26

Welcome to The Network Wellness! Our goal is to provide a safe, clean, and welcoming environment where every student can move, grow, and feel at home. Thank you for helping us create an exceptional experience for everyone.

1. Reservations

• Unlimited Members may reserve classes up to 30 days in advance.
• Non-members and class pack holders may reserve classes up to 7 days in advance.

2. Cancellation & No-Show Policy

All classes require at least 4 hours' notice to cancel.

Unlimited Members

• Late Cancels (less than 4 hours) and No Shows: $20 plus tax charged to the card on file.

Class Pack Holders

• Late Cancels (less than 4 hours) and No Shows: One class will be deducted from your class pack.

If an emergency prevents you from attending, please contact the studio as soon as possible. Exceptions are made at management's discretion. Call or text the desk at 860-426-3642.

We do not issue refunds back to credit cards due to processing fees. Any approved exception must be authorized by the owner and will be issued as an account credit or applied toward a future autopay.

3. Check-In & Arrival

• Please check yourself in upon arrival using the iPad at the front desk.
• Attendance is verified by instructors at the beginning of every class.
• Please arrive a few minutes early to get settled. To preserve the experience for everyone, late entry is not guaranteed once class has begun.

4. Studio Etiquette

To help maintain a peaceful and respectful environment:

• Remove your shoes before entering the studio.
• Wear shoes everywhere outside of the studio to avoid hair splinters from the salon.
• Silence your phone before class.
• Please avoid wearing heavy perfumes or fragrances.
• Clean and return props neatly after class.
• Respect the space, equipment, instructors, and fellow students.

5. Instructor Authority

Our instructors are responsible for the safety and flow of each class.

Students are expected to follow instructor guidance regarding safety, class participation, equipment use, and studio etiquette. The Network Wellness reserves the right to remove any participant whose behavior is disruptive, unsafe, or inappropriate.

6. Photography & Filming

Photos and videos during class are welcome only if:

• You are positioned against a wall.
• No other students appear in your recording without their permission.
• Filming does not disrupt class.

The privacy and comfort of our community always comes first.

7. Health & Safety

If you are feeling ill or experiencing symptoms of a contagious illness, please stay home and join us another day.

If you have an injury, medical condition, or are pregnant, please let your instructor know before class begins so they can offer appropriate modifications when possible.

8. Minors

Students ages 10 and older may attend classes if they can safely participate independently and respectfully.

A parent or legal guardian must complete a liability waiver before participation.

9. Personal Belongings

Please store your belongings only in the designated cubbies.

The Network Wellness is not responsible for lost, stolen, or damaged personal property.

10. Policy Updates

Our policies may be updated from time to time.

Updates may be communicated by email, posted on our website, displayed in the studio, or made available through Mindbody. By participating at The Network Wellness, you agree to follow the most current policies.

Our Community

Kindness, respect, and consideration for others are at the heart of everything we do.

By practicing at The Network Wellness, you help create a space where every student feels welcome, supported, and inspired. Thank you for being part of our community.